Lighting Illusions: About Us

Our Story

Lighting Illusions began in 2003 with nothing more than passion, determination, and a car boot full of quality lighting products. Our founders hit the road, selling at flea markets across Brisbane, Queensland, connecting directly with customers who shared our appreciation for well-crafted lighting solutions. From these humble beginnings, we learned firsthand what Australian homeowners and businesses truly needed in our unique climate.

What started as weekend market stalls has grown into a respected lighting and ceiling fan specialist, but we've never forgotten our roots or the personal connections that built our business one customer at a time.

Our Philosophy

At Lighting Illusions, we believe that proper lighting and air circulation aren't luxuries; they're essentials in the Australian climate. Our dual focus on lighting and ceiling fans reflects our commitment to creating comfortable, beautiful, and functional spaces that respond to the realities of life down under. We understand the challenges of our hot Australian climate and design solutions that enhance comfort while reducing energy consumption. Each product we offer is selected with purpose, performance, and longevity in mind.

Our Team

Our team has grown from a handful of passionate entrepreneurs to a family of lighting and ceiling fan specialists. With backgrounds ranging from electrical engineering to interior design, our experts share a common dedication to quality and customer service.

Many of our team members have been with us since the early market days, carrying forward the hands-on knowledge and personal touch that set us apart. We're not just salespeople—we're problem solvers who understand how the right lighting and air circulation can transform a space.

Our Approach

1. Personal Consultation: Drawing from our market stall origins, we prioritise genuine conversation to understand your specific needs, space challenges, and vision.
2. Genuine Advice: We never recommend products you don't need. Our team provides honest, straightforward guidance based on your specific requirements, budget, and space. If a simpler solution will work better for you, that's exactly what we'll suggest.
3. Climate-Conscious Solutions: We recommend lighting and ceiling fan combinations that work together to create comfortable, energy-efficient environments suited to Australia's unique climate.
4. Lasting Relationships: Just as we built our business through repeat customers at markets, we value ongoing relationships and support long after installation.

Our Commitment to Sustainability

At Lighting Illusions, sustainability isn't just about energy efficiency - it's about reducing waste through durability. By focusing on quality construction and timeless aesthetics, we help our customers reduce their environmental footprint while enjoying superior performance year after year. This philosophy of "buy once, buy well" has guided us since our first market days and remains central to our product selection.

We also incorporate the latest energy-efficient technology like DC motors in ceiling fans (quiet and energy efficient) as well as LED lighting solutions, ensuring that our products not only last longer but also consume less energy throughout their extended lifespan.

Our Projects

From intimate residential spaces to grand commercial venues, our portfolio spans a diverse range of projects. Each installation reflects our commitment to tailored solutions that enhance the unique character of every space.
Whether illuminating historic architecture, creating ambiance in hospitality settings, or designing functional workspaces, our signature attention to detail and innovative approach shines through in every project.

Connect With Us

We invite you to experience the Lighting Illusions difference. Visit our showrooms throughout South East Queensland or shop online with fast & free delivery available to your door to explore our lighting collections, schedule a consultation with our design team, or browse our portfolio for inspiration. Let us help you discover how the right lighting can transform your space and elevate your experience.

Our Pricing

You can shop with confidence at Lighting Illusions; to ensure we give you the very best value for money, we monitor industry pricing on all of our products. However, should you find the identical stocked item at a cheaper price in-store or online, we will match that price provided it meets these Terms and Conditions.

Our Products

Lighting Illusions stock the best and brightest products (pun intended) to suit any interior or exterior design. We have procured high-quality products from the best local suppliers and from around the world to ensure that our customers are kept up to date with the latest trends and styles in both lighting and ceiling fan products.

Lay-By Policy

Lighting Illusions brick-and-mortar stores offer an eight-week lay-by service. A deposit equal to 40% of the total purchase value is required after which gradual payments can be made. Full payment can be made at any time within eight weeks.

Out of Stock Products

We endeavour to keep as many items in stock as possible to facilitate the fastest possible shipping to our customers. However, there are times when products may need to be ordered from our interstate warehouses. If this occurs, we will email the customer to advise them of any delays and give them an approximate date of when we expect the goods to arrive. In the event that we need to order in stock, please allow up to 5 business days for the goods to be received into our warehouse, before dispatch to the customer can take place.

Privacy Policy

Lighting Illusions is dedicated to keeping your details private. Any information we collect in relation to you is kept strictly secured. We do not pass on, sell, or swap any of your personal details with anyone. We use this information to identify your orders, provide you with our monthly newsletter, and personalise your shopping experience with us; that's all. Lighting Illusions uses cookies to allow you to log in to your account, maintain a shopping cart, and purchase items in your shopping cart. Cookies sent to your computer from Lighting Illusions only last while you're browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting, and enjoyable shopping experience.

Whenever you use ours or any other website, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise, it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from Lighting Illusions your financial details are passed through a secure server using the latest 128-bit SSL (Secure Sockets Layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre at [email protected]

Pricing and Product Information

While every effort is made to keep our Pricing and Product information as current and up-to-date as possible, please be aware that these details can sometimes change without notice. Any errors or omissions in pricing or product information are unintentional.